QTS Insights

Our Solutions

QTS Insights - IT Services in APAC

With over two decades helping companies end their needless IT suffering, we’ve learned a thing or two. Here’s some of the thought leadership we’ve developed.

Would you like an IT audit from our team?

Everything you need to know about your overall APAC IT environment–from comprehensive risk ratings to identifying system vulnerabilities, critical updates needed and full compliance.

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100% Ticket Resolution

It starts with committing resources. Not just assigning an engineer, but a complete team including a primary engineer, a secondary engineer and a coordinator to resolve any issues. There’s a science to it. And for us, it’s an exact science.

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Managing the Cross-Cultural Teams

90% of CEOs believe if cross-cultural communications were to improve, profit, revenue and market share would follow. See our 9 tips for helping global businesses do just that throughout APAC.

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Network Visibility Checklist

Companies that span across locations, geos, systems, servers and even devices need to ensure that their network is secure, connected and can scale as demand grows. The checklist can help you gain complete transparency into your network.

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IT Audit: Everything you need to know

Key Highlights

Our audit process addresses the greatest challenges facing global clients—the lack of visibility into local needs in APAC, and a shortage of resources to respond quickly and effectively. Take a moment to see how it works, then get in touch.

Reveal needed upgrades for everything from server hardware, virtual environments, network devices, UPS devices and ISP subscriptions

Identify and remediate potential security vulnerabilities

Orchestrate everything and bring control back to headquarters

Managing Cross Cultural Teams

Key Highlights

We deal with international branch offices daily, then work with global headquarters to translate our learnings and bridge any gaps in culture and diversity. We are very direct when there’s an issue, especially if it could disrupt IT operations.

Language and cultural barriers are often the source of local IT issues

Local regulations, business practices and other nuances often cause communication issues

When an IT issue goes unresolved, it can easily turn political and disruptive

100% Ticket Resolution

Key Highlights

It starts with committing resources. Not just assigning an engineer, but a complete team including a primary engineer, a secondary engineer and a coordinator to resolve any issues. There’s a science to it. And for us, it’s an exact science.

Extensive repeatable solution database speeds resolution regardless of location

Monitor ticket queues 24/7

Align global corporate IT ecosystem

Network Visibility Checklist

Key Highlights

One of the most overlooked and largest vulnerabilities comes from the network infrastructure and security points entering the company. See how you can gain total visibility into your network with our IT checklist.

Given your distance from HQ, do you have local experts on the ground to help regularly monitor?

Are you conducting penetration tests to find weaknesses?

Are you installing software updates and security patches as soon as they are offered?